Home > Download Resources> Q/A

Q/A

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.
Yes, we do have minimum order quantities for all international orders. We can provide samples from different manufacturers for your selection based on your specific parameter requirements. For products with special customization requirements, we can also offer you small samples from various manufacturers for your consideration.
Yes, we can provide most documents, including Analysis/Compliance certificates, insurance, certificates of origin, and other required export documents.
For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
You can make payments to our company's bank account, Western Union, or PayPal as follows: 30% deposit upfront, with the remaining 70% paid against the copy of the bill of lading, and the payment terms can be negotiated based on the specific requirements and circumstances of our order.
We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction
Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

Leave Your Message